COVID - 19 UPDATES
PLEASE NOTE due to COVID-19: You may experience slight delays due to widespread shipping restrictions and screenings. Not to worry, our shipping partners have promised all orders WILL be delivered regardless.
Due to, arrangements to social distance, workers, and couriers are all working under immense pressure we apologise if your item arrives a little later than expected or any questions are not answered as quickly as normal. We are working as hard as we can to get things back to normal. Apologies for any inconvenience caused during this difficult time. Please consider this before leaving any negative feedback or low DSRs and thank you in advance for your patience.
we are implementing extra measures in our distribution centre to protect our colleagues as much as possible. This results in fewer people processing orders than we have been operating with, which is slowing down our deliveries.
If you need your order more urgently, we recommend upgrading your shipping option to priority shipping at checkout to reduce delays. Once you have shopped with us you will receive emails updating you on the progress of your order. If you require further assistance, please get in touch with us here or on email
We appreciate your patience as we work to ensure the safety of our colleagues currently.
TRACKING YOUR ORDER
You can keep track of your order as soon as it leaves our distribution center by clicking on the tracking link within your order dispatch confirmation email. Please check your spam and junk folder, and ensure to check the email account registered to Shoppopotomus order
You can keep track of your order as soon as it leaves our distribution center by clicking on the tracking link within your order dispatch confirmation email. Please check your spam and junk folder, and ensure to check the email account registered to Shoppopotomus order
DELIVERING YOUR ORDER
Our carriers are also taking precautionary measures to ensure the safety of their drivers and our customers by operating a contact free delivery service, so you won’t be required to sign for any parcel that’s delivered. We will also continue to send email notifications upon dispatch to confirm delivery information.
Our carriers are also taking precautionary measures to ensure the safety of their drivers and our customers by operating a contact free delivery service, so you won’t be required to sign for any parcel that’s delivered. We will also continue to send email notifications upon dispatch to confirm delivery information.
GLOBAL SHIPPING
We will continue to deliver your Items as quickly and safely as possible. Following the closure of the France-UK border on 20th December 2020, we are currently experiencing delays of at least 48 hours for orders shipped to European countries. Unfortunately, this is out of our control but we apologies for any inconvenience caused. We are also facing some challenges in delivering to some countries outside of Europe and you can find the most up to date global delivery information in the table further down this page.
We will continue to deliver your Items as quickly and safely as possible. Following the closure of the France-UK border on 20th December 2020, we are currently experiencing delays of at least 48 hours for orders shipped to European countries. Unfortunately, this is out of our control but we apologies for any inconvenience caused. We are also facing some challenges in delivering to some countries outside of Europe and you can find the most up to date global delivery information in the table further down this page.
ONSITE SERVICES
So we can focus on ensuring your orders are delivered as quickly as possible, we have temporarily paused some of our services until further notice. We apologies for any inconvenience this may cause, but please bear with us while we concentrate on getting your priority orders out to you.
So we can focus on ensuring your orders are delivered as quickly as possible, we have temporarily paused some of our services until further notice. We apologies for any inconvenience this may cause, but please bear with us while we concentrate on getting your priority orders out to you.
We would like to thank you for your continued loyalty and support and hope that you stay healthy and safe.
Countries with affected services |
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Azerbaijan |
Currently suspended |
Bosnia |
Currently Suspended |
Brunei |
Currently Suspended |
Indonesia |
Currently Suspended |
Jamaica |
Currently suspended |
Macedonia |
Currently suspended |
Mauritius |
Currently suspended |
Moldova |
Currently suspended |
New Caledonia |
Currently suspended |
Serbia |
Currently suspended |
Sri Lanka |
Currently suspended |
Taiwan |
Currently suspended |
Uruguay |
Currently suspended |
India |
Currently suspended |
Kazakhstan |
Currently suspended |